Protect Your Vehicle From Predatory Towing

Tow truck towing a broken down car on the street.

An illegal practice known as predatory towing takes advantage of drivers whose vehicles are damaged or disabled and need to be moved quickly from the road. Predatory towing can also occur when a car is removed from a space, even though it is legally parked.

So, what exactly is predatory towing?

  • When towing operators charge excessive rates, fees, and labor charges

  • Towing without the car owner's permission

  • Taking financial advantage of a driver in an emergency

  • Adding unnecessary or fabricated charges

  • Excessive daily storage rates

  • Towing the vehicle without reason

What can you do to prevent it from happening to you?

The National Insurance Crime Bureau suggests the following preventive measures that may help you avoid falling victim to a predatory tow.

  • Stay informed about state and local parking and towing laws

  • Contact your insurance carrier to determine if roadside assistance* coverage applies; it may help cover towing costs or guide you to authorized service providers.

  • Be aware of no parking/towing signage in unfamiliar areas, especially in cities

  • Ask the police on scene if they requested the towing; if not, ask the police if they could call for a tow or call a reputable towing service if you are permitted to request a tow.

  • Ask to see a printed list of towing and storage costs and any other charges

  • Take photos of the tow truck signage and license plate

  • Don’t sign any paperwork with blank spaces, where dishonest towers could add fraudulent charges

  • Ask for a business card from the towing operator and where your car is being taken


References:

“What You Should Know About Getting Towed,” https://www.njconsumeraffairs.gov/News/Consumer%20Briefs/what-you-should-know-about-getting-towed.pdf

“NICB Pushes for Consumer Protections Against Unscrupulous Towing Companies,” https://www.nicb.org/news/news-releases/nicb-pushes-consumer-protections-against-unscrupulous-towing-companies (February 13, 2024)

*Generally, roadside assistance does not cover losses from an accident. Be sure to check with your insurer beforehand.

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The information contained in this article should not be construed as professional advice, and is not intended to replace official sources. Other resources linked from these pages are maintained by independent providers; therefore, NJM cannot guarantee their accuracy.